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Please let us know if you're experiencing problems with a GlobalCAD product, by filling out and submitting the following Bug Report Form. However, if what you want to tell us is more of a suggestion or wish-list recommendation, then please complete our Suggestion Form.

When you submit your Bug Report, it will be entered into our database for tracking purposes. After an initial assessment by GlobalCAD Support, the report will be assigned to an appropriate Support Team Member. Periodically, we will post notices regarding bugs reported by our customers at the base of this page together with tips or workarounds under FAQs.

Please be as specific as possible when describing the problem.

 
1. What GlobalCAD product (including version) are you using?
  Software: Version:
         
2. What operating system are you using?
   
Service Pack:
         
3. Please enter a brief single line description of the problem:
 
         
4. Can you reproduce the problem? If so, please list the steps taken to do so, leaving a blank line between each step:
 
  If you are unable to reproduce the problem, please describe the circumstances in which it occurred and symptoms observed:
 
  Note: It is difficult for us to evaluate and solve non-reproducible problems.
         
5. Does the problem cause an error message to be displayed? If so, please take a note of the exact message and enter it here:
 
         
6. Please provide us with the following information in case we need to contact you:
         
  Name:    
  Telephone:    
  Email:    
         
         

We may need to contact you for more information, if we have
trouble reproducing the problem you describe.

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