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Submit Bug Report
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Please let us know if you're experiencing problems with your GlobalCAD product by filling out and submitting the following Bug Report Form. However, if what you want to tell us is more of a suggestion or wish-list recommendation, then please complete our Feedback Form.
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When you submit your bug report, it will be entered into our database for tracking purposes. After an initial assessment by GlobalCAD Support, the report will be assigned to an appropriate Support Team Member. Periodically, we will post notices regarding bugs reported by our customers within the Support section of the website and within the Forums
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Please be as specific as possible when describing the problem.

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Which GlobalCAD product are you using?
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GlobalCAD Version?  
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Which CAD Platform are you using?
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GlobalCAD Version?  
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Which operating system are you using?
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GlobalCAD Service Pack?  
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Please enter a brief single line description of the problem:
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Can you reproduce the problem? If so, please list the steps taken to do so, leaving a blank line between each step:
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If you are unable to reproduce the problem, please describe the circumstances in which it occurred and symptoms observed:
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Note: It is difficult for us to evaluate and solve non-reproducible problems.
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Does the problem cause an error message to be displayed? If so, please take a note of the exact message and enter it here:
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Please provide us with the following information in case we need to contact you:
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First Name *GlobalCAD
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Email *GlobalCAD
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* Indicates a required field
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Troubleshooting
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You can receive a copy of the GlobalCAD Support Factfile, containing helpful troubleshooting tips, by sending a blank email to support@globalcad.com

Alternatively, you can Contact Us directly to discuss a technical issue.

If you are attempting to install a GlobalCAD product with AutoCAD LT 2000-2009 and Windows 64-bit, please refer to the following Installation Guide

AutoCAD LT users please note GlobalCAD products support AutoCAD LT 2000-2009 only and not AutoCAD LT 2010-2012.
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