Submit Bug Report

Please let us know if you're experiencing problems with your GlobalCAD product by filling out and submitting the following Bug Report Form. However, if what you want to tell us is more of a suggestion or wish-list recommendation, then please complete our Feedback Form.

When you submit your bug report, it will be entered into our database for tracking purposes. After an initial assessment by GlobalCAD Support, the report will be assigned to an appropriate Support Team Member. Periodically, we will post notices regarding bugs reported by our customers within the Support section of the website and within the Forums

Please be as specific as possible when describing the problem.

Note: It is difficult for us to evaluate and solve non-reproducible problems.

Troubleshooting

You can receive a copy of the GlobalCAD Support Factfile, containing helpful troubleshooting tips, by sending a blank email to support@globalcad.com

Alternatively, you can Contact Us directly to discuss a technical issue.

If you are attempting to install a GlobalCAD product with AutoCAD LT 2000-2009 and Windows 64-bit, please refer to the following Installation Guide

AutoCAD LT users please note GlobalCAD products support AutoCAD LT 2000-2009.